Do you send out tracking numbers?

Each order comes with a tracking number that is sent to the email that you provided to us after the order is finished processing.

How long is processing before orders are sent out?

All orders need 2-3 BUSINESS DAYS to be processed before the order is shipped out in the mail.

How can I contact the company if I have a question about an order?

All questions comments and concerns can be sent to shopzimmi@gmail.com

RETURN POLICY

Refunds & Cancellations

NO REFUNDS / NO CANCELLATIONS. 

Exchange for Store credit only. Items purchased are eligible for Exchange or store credit within 7 days after delivery. Discounted items are FINAL SALE, due to that they are not eligible for exchange, or store credit. 

Customers are responsible for return shipping fees. 

NO CHANGES may be made once an order has been placed.

DAMAGED ITEMS: If you receive an item that is damaged, please contact customer service immediately. (Within 24 hours of receiving your package)

Return Conditions

All Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Please see the tips below for keeping your items in returnable condition. If you do not meet these conditions you will not receive any credit and we will return the package back to you. 

SWIMWEAR CANNOT BE RETURNED.